Contact Us

Messages about the site itself

Feedback about how this website works is read and used to improve it. That covers broken pages, unclear wording, slow loading and anything that stops a reader from getting the information they need. A note about a factual error carries particular weight, since accuracy is the whole point of the site.

Criticism is treated the same way as praise. A complaint about a confusing section is as useful as a compliment, and often more so. Every message is reviewed, even when no reply is possible.

Writing a useful message

Start with the page or section you are talking about. Name the casino review or the specific page where the problem appears, so the issue can be found without a search. Say what you expected and what you found instead.

For a suspected error, give the correct figure or fact if you have it. For a technical fault, describe what happened and what you were doing at the time. One clear example beats a general statement.

A message that names its subject and states the problem plainly is the one most likely to produce a helpful answer. Vague notes about 'something being wrong somewhere' cannot be acted on.

What happens to your information

What you write into the form is used only to deal with your message. It is not sold, traded or passed to any third party for marketing. The details stay with the site and are kept only as long as necessary to resolve the matter, then removed.

Nothing you send through the form is shared with any casino operator. A comment about Purple, or about any other brand reviewed here, stays with this website. The casinos themselves never see your message or your contact details.

You do not need to give personal information beyond a way to reach you. If you want to stay anonymous, say so in the message and only a reply address will be kept.

What this form is not for

The form is for feedback about the website, not for complaints about a casino's service. If you have a dispute with Purple about a deposit, a withdrawal or account access, contact the casino's own support channels. This site cannot intervene in such matters and should not be sent your account details, passwords or payment information.

Do not include sensitive personal data in a message. Bank numbers, identity documents and login credentials have no place in a contact form.